Privacy Policy

Last Updated: 26/09/2023

At Awiclo Health, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and secure your data when you visit our website or utilize our services.

Information We Collect:

Personal Information: When you place an order or create an account, we collect personal details such as your name, email address, shipping address, and payment information.

Usage Information: We gather data about your interactions with our website, including your IP address, browser type, device information, pages visited, and timestamps.

How We Use Your Information:

Order Processing: Your personal information is used to process and fulfill your orders, including shipping and payment processing.

Communication: We may contact you regarding your orders, provide updates, and respond to your inquiries.

Marketing: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt out of these communications at any time.

Information Sharing:

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our products to you. These providers are obligated to keep your information confidential and secure.

Security:

We employ industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies:

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Your Choices:

You have the right to access, correct, or delete your personal information. You can also unsubscribe from our marketing emails at any time.

Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We will post the updated policy on our website with the effective date.

Return Policy:

At Awiclo Health, we take pride in the quality of our products. If you are not 100% satisfied upon receipt, please contact us at +91 9737575606.

Damaged Package Received:

If you receive a package that is damaged during shipping, please call customer service at +91 9737575606 or send an email to care@awiclohealth.com. For damages incurred during transit, kindly provide a picture of the damaged package and its contents via email. We will promptly ship out a replacement order to you.

Refund/Replacement:

Please refer to our Return Policy for information on refunds and replacements.

Cancellation Policy:

For information on order cancellations, please refer to our Cancellation Policy.

Contact Us:

If you have any questions or concerns about our Privacy Policy or any other aspect of our services, please contact us at +91 9737575606